> For the complete documentation index, see [llms.txt](https://docs.emudhradigital.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.emudhradigital.com/documentation/esign-v3-ca-ekyc-account/ekyc-account-registration.md).

# eKYC Account Registration

Before signing with eSign v3, a signer creates a one-time eKYC account with eMudhra. The CA operates the eKYC system and does not expose it to external services; ASPs refer users to eMudhra's registration portal or app.

## Registration routes

See [KYC Types and Acceptable Documents](broken://pages/68267c3444049c11fb237079aa88a5f4d339ac16) for the full POI / POA document lists per route.

| Route                  | Verification                                                                                                                                                 | eKYC type       |
| ---------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------- |
| **Offline Aadhaar**    | UIDAI-signed Aadhaar XML uploaded by the user; UIDAI signature validated; mobile verified against the XML hash; live video with photo match                  | Offline Aadhaar |
| **PAN**                | Name must exactly match the Income Tax PAN database (no auto-population); electronic PAN check, video verification and supporting digital documents          | PAN             |
| **Bank eKYC**          | Bank sends a digitally signed `BankKYC` XML to eMudhra; bank certificate pre-mapped; PAN mandatory; mobile verified by OTP                                   | BANK            |
| **Organisational KYC** | Individual PAN + Aadhaar video, email and mobile verification, plus proof of organisation and authorised-signatory verification; ORGID and ORGSIGID assigned | Organisational  |
| **Foreign national**   | Identity and address verified directly by the CA; proof of organisation for organisational person accounts                                                   | Foreign         |

## Common requirements

* **Video verification** — live video compared with photographs, following the CCA Identity Verification Guidelines.
* **Uniqueness** — mobile number and PAN must be unique across personal accounts.
* **PIN** — set by the user, meeting complexity rules; stored only as a one-way hash.
* **Second factor enrolment** — mobile for SMS-OTP and optionally TOTP app, eMudhra app (Mobile Access Token), FIDO2 authenticator or public key.
* **Username** — the account identifier used in `signerid` (`username`, `Mobile` or `PAN` id-types); it cannot be changed after creation.
* **Account validity** — up to 2 years; renewal requires fresh verification.

## Registration journey

1. User opens the eMudhra eSign registration portal or mobile app (link provided by the ASP).
2. Chooses a route and uploads / fetches the KYC source.
3. Verifies mobile and email by OTP.
4. Completes video verification.
5. Sets PIN and second factor.
6. eMudhra verification team approves the account (typically within \~30 minutes).

{% hint style="info" %}
The ASP never receives the signer's KYC data. Only the signer certificate (with name and response code) is returned at signing.
{% endhint %}